Madhu Unnikrishnan

Lufthansa Forecasts Slower Recovery

What happened to the green shoots of recovery that so many European airlines saw in the late spring and early summer? It's safe to say they've withered as the summer…

London's Fog

The once-in-a-lifetime Covid crisis already is reshaping the global airline business in profound ways. In London, the world’s largest air travel market, the upheaval has some major players in retreat,…

Airlines Feeling a Lift From Rocky Mountain Hubs

In this week's Feature Story, we examine why U.S. airlines have been paying a lot of attention to two Mountain States markets: Salt Lake City and Denver. Although the two…

Why American Eliminated Change Fees

American Airlines' decision to eliminate ticket-change fees for domestic and near-international flights was aimed to adapt to the changing demographics of its passengers. Although the airline announced its new policy…