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United Airlines

Bonus Episode: United Airlines CEO Scott Kirby

Jason Clampet

November 20th, 2021 at 9:31 AM EST

“We will win customers on quality,” Kirby said at the Skift Aviation Forum on November 17, 2021. And he had plenty of examples quality improvements to cite: The addition of premium-heavy “high-J” Boeing 767-300ERs that fly to Europe, the Bombardier CRJ-550 that met pilot contract rules while bringing a dual-class product to smaller cities, and a return of in-seat entertainment screens to its domestic mainline narrow-body fleet to name a few. And, while further out, United is investing in new spaces in Denver and Newark, and possibly in Washington, D.C.

Listen now for the full interview with Skift contributor Brian Sumers. 

Jason Clampet

November 20th, 2021 at 9:31 AM EST

Tags: United Airlines


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