Asia-Pacific
JAL-function: What’s Wrong with Japan Airlines?
Down. Down. Down. In 2024, Japan Airlines saw its annual profit margins drop again. Putting aside the pandemic-blemished period, JAL’s profitability declined for a sixth consecutive year. Last week, it posted a 7% operating margin for calendar year 2024. Not just down versus 2023, but a far cry from its 15% heyday. What’s happening? In this week's feature story we ask if the double-digit margins are gone forever and if JAL can turn things around.